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2009年11 期
| 标题 |
| 建立铁路货运客户服务中心的设想(27 卷) |
| 英文标题 |
| Idea on Establishing Customer Service Center of Railway Freight Transport through Freight Transport Reform of ?Centralized Application Acceptance and Optimized Loading Arrangement |
| 摘要 |
| 通过分析当前铁路货运营销存在的主要问题，结合铁道部“集中受理，优化装车”货运改革取得的成效，提出构建铁路货运客户服务中心的设想，并对铁路货运客户服务中心的功能、机构及产品销售流程进行了探讨。 |
| 作者 |
| 新闻作者:刘荣桃 |
| 关键字 |
