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2009年05 期
| 标题 |
| 货运事故理赔时间专项调研——统计数据与基本分析(27 卷) |
| 英文标题 |
| Special Survey and Research on Claim Time of Freight Transport Accidents——Statistic Data and Basic Analysis |
| 摘要 |
| 分析铁路事故理赔周期的4个阶段及关键事项点，并针对性地开展专项调研。结果表明，铁路事故理赔周期特别是提赔时间较长，说明提赔手续繁琐、客户提出赔偿的难度较大，铁路部门为客户提供的理赔服务质量尚待提高，同时揭示了影响理赔服务质量的深层次原因。为此，提出要完善规 |
| 作者 |
| 新闻作者:柳 华，李津京 |
| 关键字 |
